Shipping & Handling

Standard Delivery

To place an order or to get a quote, please call us at +1 888 749 7003, Monday through Friday 9am-5pm (EST), or e-mail us at

All of our smaller items ship via FedEx Ground. These include the Alpha and Bravo Pedestals. If large quantities of these items are purchased they will be shipped via freight.

Larger items that ship via freight will be charged a White Glove Service Fee. Our White Glove Service Fee is an additional $125 flat fee per order where applicable. We require this service fee due to the heavy nature of our product. This charge covers the service of taking your order to a room of your choice, unpacking all pieces, and removing all packaging debris. With this service you are able to simply enjoy your Heartwork furniture without the hassle!

To see which products require this White Glove Delivery Fee, you can look on the product page where product details are stated. It will automatically show up in your shopping cart if you are ordering item(s) requiring White Glove Service.

Lead-times to shipping are 1 to 10 weeks depending on product. Please see specific product pages for confirmation of that products lead time.







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